Customers
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Free Market and Regulated Market
The free energy market enables consumers to choose their electricity and/or natural gas supplier, opting for a solution that best suits their needs. In the regulated market, energy prices are determined by the Regulatory Authority for Energy Services (ERSE).
energy supply
EDP supply companies
EDP Comercial is the EDP supply company for the free market. EDP Serviço Universal supplies energy to customers in the regulated market. Visit the websites.
5.376.000
Electricity Customers in Portugal (2017)
702.000
Gas Customers in Portugal (2017)
EDP Online - Your Customer Area
Connect to EDP where and when you want.
Customer Ombudsman
Its task is to review the cases presented by the customers of EDP Group if they are not satisfied with the responses to their complaints.
